Our story

Loop was born from a feeling of frustration with the online gift-buying experience. While trying to buy meaningful gifts for our families and friends, we realized that something major was broken: online stores simply weren't designed for shopping for someone else, let alone the rich and complex experience of choosing and buying a product as a gift for someone you care about.

What started out as a desire to overcome the core challenges of gifting, evolved into to the company we are today. Loop is leading a paradigm shift in commerce with a unique gifting solution and technology that is already implemented by leading retailers. You can read more about Loop in our blog.

What we do

Based in the heart of Silicon Valley, California, and with over 3 years of R&D and experience, we are leading a revolution in the $200 billion gifting market.

Our solution and technology is already implemented and used by leading retailers. We are continuing our growth through partnering with e-commerce's most influential retailers, platforms and solution providers to make Loop's ultimate gifting solution ubiquitous.

To become a partner, contact us.

  • We partnered with Loop to offer new and existing Neiman Marcus customers the next generation of frictionless yet thoughtful gifting experiences. Loop’s unique technology that brings all attributes of traditional gifting to the digital realm, the ease of integration, and their deep gifting know-how were key to our decision.
    John Koryl President, Neiman Marcus Stores and Online
  • It's great for last-minute gifting because you don't have to worry about whether the product is going to get there in time for Christmas. The e-gift is going to get there as fast as email.
    Mike McNamara EVP Digital, Target
  • We are excited to offer our customers a new way to gift this holiday season. It eliminates the guesswork from gift giving, and helps our customers secure their gifts right up until the last shopping days of the holiday season.
    Marc Metrick President of Saks Fifth Avenue
  • GiftNow enables us to attract new shoppers and offer innovative new services to our existing base of loyal customers. Integrating our e-commerce site with the GiftNow service was swift and seamless, and offers powerful new functionality to website visitors. Shoppers can now easily buy and deliver Vera Bradley gifts online anytime, anywhere, with confidence knowing the recipient will get exactly what they want.
    Tom Giacalone Vice President - Digital of Vera Bradley
  • Loop delivers an emotional gifting experience for consumers, skillfully executed to meet large retailer needs in the digital era.
    Don Katz EVP Amazon, Founder & CEO of Audible, Investor in Loop
  • We needed an innovative solution to help us attract new customer segments to our site to fuel growth & profitability. Loop e-gifting is helping us achieve these goals.
    Malik Abu-Ghazaleh AVP e-commerce at Lancóme
  • Large retailers seek ways to increase sales, customer acquisition, loyalty and profits. Loop’s solution responds to these issues.
    Michael Scharff EVP Sears Canada, Former SVP Toys R Us, Best Buy & Staples, Investor in Loop
  • Convinced that we wanted to implement e-gifting as a new channel for sales and customer acquisition, we have evaluated the market and selected Loop given their leadership position in the space, the uniqueness and sophistication of their solution, and the impressive breadth and depth of its current and upcoming capabilities. We got Loop live in 4 weeks and minimal efforts on our end, and our customers love it!
    Jordan Lustig Vice President, Digital Product Management, Saks Fifth Avenue
  • Loop’s innovative solution lets customers send gifts without having all the info about the giftee (such as size or address), materially expanding the market size for gifts.
    Ken Seiff Managing Partner Beanstalk Fund, former EVP Brooks Brothers, Shop.org Board Member
  • Loop Commerce represents the next stage in the evolution of the multi-billion dollar gift-card industry, empowering retailers and creating new opportunities.
    Don Kingsborough Former VP Global Strategic Development PayPal, Founder & CEO Blackhawk Network
  • Loop was built for seamless integration while accommodating for scale, payments, large volume transaction and great user experience.
    Chuck Geiger CPO Chegg, former CTO Paypal, Investor in Loop
  • Behavioral economics proves theories around the mystery, excitement and joy of gift giving. Loop takes these theories and brings them to practice.
    Prof. Dan Ariely Psychology & Behavioral Economics, Author of 3 New York Times best-sellers, Loop Advisor

The science of gifting

At the core of our ambition is a simple question, driven by a deep consumer insight: what motivates people to gift? What if we provided customers with “the perfect gifting experience”? How many of them will choose to switch back to more meaningful gifting?

We looked into psychology and behavioral economics and carefully crafted our solution to reflect this delicate and thoughtful gesture.

Behavioral economics proves theories around the mystery, excitement and joy of gift giving. Loop takes these theories and brings them to practice.

— PROF. DAN ARIELY (Advisor to Loop)
Psychology & Behavioral Economics. Author of 3 New York Times best-sellers including “Predictably Irrational”.

Dan Ariely

Our investors

The vision for Loop's unique 360-gifting approach is big. Loop has raised $30 million from some of the most influential leaders in technology, e-commerce and retail who share our excitement and help execute on our vision at the largest scale. We're thrilled and honored to have attracted such an amazing group of investors that have also become Loop's partners and friends.

  • Oren Zeev Oren Zeev

    oren zeev

    Lead investor: Houzz, Chegg, Audible and many others. Former: General Partner, Apax Partners

  • Mark Carges Mark Carges

    mark carges

    CTO eBay Former CTO BEA System

  • Don Katz Don Katz

    don katz

    EVP Amazon Founder and CEO Audible

  • novel tmt novel tmt

    andrew fine

    Managing Partner Novel TMT (backed by Silas Chou who owned and built Tommy Hillfiger, Michael Kors, Pepe Jeans, Ralph Lauren Europe)

  • Roy Rubin Roy Rubin

    roy rubin

    Founder and CEO Magento, VP eBay

  • Michael Scharff Michael Scharff

    michael scharff

    EVP Sears Canada, Former SVP Toys R Us, Best Buy & Staples, Investor in Loop

  • Chuck Geiger Chuck Geiger

    chuck geiger

    CTO Chegg Former CTO PayPal, EVP Ask.com, CTO Travelocity

  • Dan Rose Dan Rose

    dan rose

    VP Partnerships and Monetization Facebook, Former Director Digital Media Amazon

  • Barry Mccarthy Barry Mccarthy

    barry mccarthy

    Former CFO Netflix, board member Pandora, Eventbrite, Wealthfront

  • Mohan Gyani Mohan Gyani

    mohan gyani

    Board Member of Blackhawk Networks, Former CEO AT&T wireless

  • Ken Seiff Ken Seiff

    ken seiff

    EVP Brooks Brothers, Founder and CEO Bluefly, Managing Partner Beanstalk

  • Ron Offir Ron Offir

    ron offir

    Former SVP Michael Kors, President Jones Group, VP Coach

  • Tom Brown Tom Brown

    tom brown

    Partner at Paul Hastings, former VP Visa, frequent author and speaker on financial services and payments topics.

  • Ori Sasson Ori Sasson

    ori sasson

    General Partner, Primera Capital Former Partner Apax Partners, CEO Genesys, Co-Founder & CEO Scopus

  • Carl Pascarella Carl Pascarella

    carl pascarella

    Executive Advisor at TPG, Former President and CEO of Visa U.S.A

  • Harris Barton Harris Barton

    harris barton

    Investor, former NFL offensive lineman and 3 times super-bowl champion with the San Francisco 49ers

  • Gary Ginsberg Gary Ginsberg

    gary ginsberg

    EVP Global Marketing and Corporate Communications, Time Warner Former EVP News Corp

  • Dovi Frances Dovi Frances

    dovi frances

    Managing Partner, SGVC

  • Frederic Court Frederic Court

    frederic court

    Investor, General Partner with Advent Venture Partners in London

  • Richard Sarnoff Richard Sarnoff

    richard sarnoff

    Senior Advisor Kohlberg Kravis Roberts (KKR) Former Co-Chairman Bertelsmann, President of Bertelsmann Digital Media Investments

Working at Loop

working on something big

Work on an exciting product that is at the forefront of changing an entire e-commerce industry and touches millions of consumers across leading retailers.

being part of a winning team

We're an awesome team of like-minded individuals, who already built several successful companies. We constantly challenge and learn from each other, each new person is a growth opportunity for all of us.

we are a family

We like to hang out together during and after work – from going out to sporting events, company BBQs with our families and other fun team activities. And, as much as we love being at the office, we also make sure to spend time with our families, pets and hobbies.

we invest in people

We believe in providing the ideal environment for each person including career growth opportunities, awesome space for work and play, great benefits and unique perks.

perks and benefits

Cool office space, top notch hardware, hi-end ergonomic chairs, weekly team lunches, fridges with healthy goodies, beers on tap, medical, dental and vision coverage, 401k plan and FSA.

Gifting allowance - Loop covers year-round personal gifts to friends and loved ones for each employee.

our location

Our office is located in beautiful downtown Menlo Park, within a 2 minute walk from the Caltrain station.
We are next door to a large variety of restaurants, cafés and shops.

Open positions

We are looking for talented, passionate and innovative individuals to join our team in Menlo Park, California.
Apply for the jobs listed below, or contact us directly as we're always on the lookout for exceptional people.

  • +Senior Front-End Engineer

    x Senior Front-End Engineer

    Responsibilities
    • Work on architecture, design and development of user facing components of our product
    • Collaborate with designers, product managers and other team members to create modern, elegant, innovative and delightful user experiences
    • Contribute to overall culture of engineering and UX excellence and best practices
    • Drive our technology forward, innovate and evolve it with respect to functionality, performance, reliability, and scalability
    • Implement working prototypes for testing new ideas
    • Participate and contribute to design and code reviews for producing quality code
    • Work independently and make critical decisions to drive business results
    • Leverage domain and industry expertise to solve complex problems and execute on effective solutions
    • Contribute to best practices for future front-end initiatives
    • Perform other duties and/or special projects as assigned
    Requirements
    • A minimum of 7 years of experience and deep experience with hand-coded JavaScript, including modern programming patterns (client side MVC, JSONP, dynamic resource loading etc.)
    • A minimum of 4 years’ experience and high proficiency with cross-browser HTML and CSS, including the latest HTML5/CSS3 features
    • A minimum of 4 years’ experience writing modular, well-abstracted, reusable client and server-side code for UI components
    Desired Requirements
    • Bachelor’s degree in Computer Science or Related technical field
    • Start-up experience
    • Strong analytical skills – ability to understand the constraints of a problem and identify the tradeoffs
    • Familiarity with server-side development using Ruby/Java/PHP/etc.
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Proven ability to execute strategy for technology initiatives and business solutions with minimal assistance
    • Outstanding ability to analyze, troubleshoot and solve complex problems
    • Outstanding communications, relationship building, and collaboration skills
    • Proven ability to partner and communicate effectively with all levels of the organization
  • +Principal Backend Engineer

    x Principal Backend Engineer

    Responsibilities
    • Work on architecture, design and development of server-side layers of our platform
    • Architecting, implementing and deploying scalable, high-availability and high-performance server infrastructure
    • Contribute to overall culture of engineering excellence and best practices
    • Participate and contribute to architecture, design and code reviews for producing quality code
    • Provide technical guidance to engineers on the team
    • Work independently and make critical decisions to drive business results
    • Leverage domain and industry expertise to solve complex problems and execute on effective solutions
    • Contribute to best practices for future engineering initiatives
    • Perform other duties and/or special projects as assigned
    Requirements
    • Bachelor’s degree in Computer Science or Related technical field
    • A minimum of 7 years of experience with scalable database design and deployment
    • A minimum of 6 years’ experience with software architecture, modular and object-oriented design of large applications
    • A minimum of 3 years’ experience with AWS and cloud infrastructure, and large-scale SaaS systems using Java/C# or other similar programming languages
    Desired Requirements
    • Master’s degree
    • Start-up experience
    • Experience with Java/C# or other similar programming languages
    • Strong analytical skills – ability to understand the constraints of a problem and identify the tradeoffs.
    • Outstanding ability to analyze, troubleshoot and solve complex problems.
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills.
    • Proven ability to partner and communicate effectively with all levels of the organization
  • +Senior Backend Engineer

    x Senior Backend Engineer

    Responsibilities
    • Work on architecture, design and development of server-side layers of our platform.
    • Architecting, implementing and deploying scalable, high-availability and high-performance server infrastructure.
    • Contribute to overall culture of engineering excellence and best practices
    • Participate and contribute to architecture, design and code reviews for producing quality code
    Requirements
    • Bachelor’s degree in Computer Science or Related technical field
    • A minimum of 5 years of experience with scalable database design and deployment
    • A minimum of 3 years’ experience with software architecture, modular and object-oriented design of large applications.
    • A minimum of 3 years’ experience with AWS and cloud infrastructure, and large-scale SaaS systems using Java/C# or other similar programming languages
    Desired Requirements
    • Master’s degree
    • Start-up experience
    • Experience with Java/C# or other similar programming languages
    • Strong analytical skills – ability to understand the constraints of a problem and identify the tradeoffs.
    • Outstanding ability to analyze, troubleshoot and solve complex problems.
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills.
    • Proven ability to partner and communicate effectively with all levels of the organization
  • +Front-End Engineer Lead

    x Front-End Engineer Lead

    Responsibilities
    • Mentor a strong, high-performing front end engineering team
    • Help shape the front end architecture and institute best practices
    • Work on architecture, design and development of user facing components of our product
    • Collaborate with designers, product managers and other team members to create modern, elegant, innovative and delightful user experiences
    • Contribute to overall culture of engineering and UX excellence and best practices
    • Drive our technology forward, innovate and evolve it with respect to functionality, performance, reliability, and scalability
    • Implement working prototypes for testing new ideas
    • Participate and contribute to design and code reviews for producing quality code
    • Work independently and make critical decisions to drive business results
    • Leverage domain and industry expertise to solve complex problems and execute on effective solutions
    • Contribute to best practices for future front-end initiatives
    • Perform other duties and/or special projects as assigned
    Requirements
    • Minimum of 3 years experience of managing and hiring engineers
    • Optimize developers productivity by continuously seeking efficiencies in our processes
    • A minimum of 7 years of experience and deep experience with hand-coded JavaScript, including modern programming patterns (client side MVC, JSONP, dynamic resource loading etc.)
    • A minimum of 4 years’ experience and high proficiency with cross-browser HTML and CSS, including the latest HTML5/CSS3 features
    • A minimum of 4 years’ experience writing modular, well-abstracted, reusable client and server-side code for UI components
    Desired Requirements
    • Bachelor’s degree in Computer Science or Related technical field
    • Start-up experience
    • Strong analytical skills – ability to understand the constraints of a problem and identify the tradeoffs
    • Familiarity with server-side development using Ruby/Java/PHP/etc.
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Proven ability to execute strategy for technology initiatives and business solutions with minimal assistance
    • Outstanding ability to analyze, troubleshoot and solve complex problems
    • Outstanding communications, relationship building, and collaboration skills
    • Proven ability to partner and communicate effectively with all levels of the organization
  • +Principal Full-Stack Engineer

    x Principal Full-Stack Engineer

    Responsibilities
    • Work on architecture, design and development of server-side layers of our platform
    • Architecting, implementing and deploying scalable, high-availability and high-performance server infrastructure
    • Contribute to overall culture of engineering excellence and best practices
    • Participate and contribute to architecture, design and code reviews for producing quality code
    • Provide technical guidance to engineers on the team
    • Work independently and make critical decisions to drive business results
    • Leverage domain and industry expertise to solve complex problems and execute on effective solutions
    • Contribute to best practices for future engineering initiatives
    • Perform other duties and/or special projects as assigned
    Requirements
    • Bachelor’s degree in Computer Science or Related technical field
    • A minimum of 7 years of experience with scalable database design and deployment
    • A minimum of 6 years’ experience with software architecture, modular and object-oriented design of large applications
    • A minimum of 3 years’ experience with AWS and cloud infrastructure, and large-scale SaaS systems using Javaa/C# or other similar programming languages
    Desired Requirements
    • Master’s degree
    • Start-up experience
    • Experience with Java/C# or other similar programming languages
    • Strong analytical skills – ability to understand the constraints of a problem and identify the tradeoffs.
    • Outstanding ability to analyze, troubleshoot and solve complex problems.
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills.
    • Proven ability to partner and communicate effectively with all levels of the organization
  • +Sales Development Leader

    x Sales Development Leader

    Responsibilities
    • Set and define the Sales Development strategy, create repeatable activities and management oversight policy that ensure attainment of annual company revenue targets
    • Manage a scalable and repeatable data-driven sales methodology that is grounded in rigorous metric measurement management to consistently meet and exceed revenue targets
    • Provide regular coaching, feedback, and professional development for the Sales Development Reps
    • Perform regular reviews with team members to continue to improve individual and overall team performance and production
    • Lead prospect hand-off meetings to impart sales intelligence and wisdom and set the example for your team
    • Hire, onboard and train new Sales Development Reps as your pipeline targets grow
    • Working together closely with the VP of Sales to grow the pipeline for a defined target list
    • Own and lead the sales development strategy and execution of your assigned targets
    • Promoting and marketing Loop Commerce’s platform through extensive and persistent cold calling, emails and communication(s) to prospective clients
    • Qualifying and setting appointments for all inbound leads generated by our marketing programs
    • Researching and evaluating additional leads/prospects through web research and documenting in Hubspot
    • Scheduling Initial Prospecting Meetings for your VP of Sales
    • Providing in depth information to the Sales team to enable the most qualified and productive demos
    • Meet or exceed assigned quota of a minimum of calls, emails, and social outreach per day
    • Maintain a consistent production of new calls and demos with new prospects and the VP of Sales
    • Using outbound communication, help as needed to build awareness on special projects/events
    • Maintaining all contacts/opportunities and recording all progress in Hubspot
    • Perform other duties and/or special projects as assigned
    Requirements
    • Minimum of 5 years of sales or sales development experience, preferably in the retail solutions space
    • Minimum of 2 years of experience managing, developing and leading business or sales development teams in a growth-stage environment
    Desired Requirements
    • Four-year post-secondary education/Bachelor’s degree
    • Startup experience highly preferred
    • Visionary, strategic thinker with a knack for persuading and negotiating with internal and external audiences
    • Lead with positive, player-coach mentality, are hands-on, empower teams to creatively problem-solve, and are motivated to mentor up-and-coming talent
    • Proven track record demonstrating strong articulation of key selling points via phone, email and other channels
    • Strong oral and written communication skills along with excellent listening skills
    • Ability to develop rapport, influence others and maintain strong working relationships
    • Demonstrated ability to clearly explain complex commerce issues and topics
    • Ability to assist in coordinating sales functions including prospecting and leads research
    • Positive attitude and demonstrated ability to deal with rejection
    • Must be self-motivated, persistent, and able to work independently
  • +VP Retail Partnerships

    x VP Retail Partnerships

    Responsibilities
    • Generate and drive new business opportunities through prospecting and networking within a specific territory or set of named Retail and Brand accounts
    • Conduct well-informed and consultative meetings with senior level executives (C-suite) to demonstrate the business value of the Loop Commerce solution(s)
    • Own all aspects of the sale from aggressively prospecting and generating new business opportunities to navigating the legal review of a contract
    • Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles
    • Provide up to date and accurate forecasts by actively updating all things Hubspot/Salesforce related
    • Responsible for developing data-driven processes such as sales programs, major account strategy, outbound initiatives, lead gen/management, and continue to innovate in the sales process
    • Perform other duties and/or special projects as assigned
    Requirements
    • Bachelor’s degree in Business or related program, or a minimum of 10 years Marketing experience
    • A minimum of 7 years of sales experience at the enterprise level of digital commerce organizations. Proven track record of successfully executing on large deals in the tech space, interacting with cross functional, senior leadership and decision makers, and working the full lifecycle of the deal
    • Excellent oral, written and interpersonal skills – strong phone skills are also required
    • Willingness to travel up to 50%
    Desired Requirements
    • Master’s degree
    • Start-up experience
    • Strong digital commerce understanding
    • Ability to navigate & work within a matrixed environment- leveraging the right partners/teams to deliver on desired objectives
    • Apply test & learn methodologies to drive stronger understanding on what works and what doesn’t
    • Strong presentation skills/Ability to influence
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills
    • Strategic thinking with ability to develop and implement actionable plans to drive business results
    • Proven ability to partner and communicate effectively with all levels of the organization
  • +Customer Support Specialist

    x Customer Support Specialist

    Responsibilities
    • Support customers and merchants by resolving day-to-day issues that may arise
    • Collaborate with product managers, operations and development teams to improve experience and product
    • Contribute to overall culture of the team
    • Improve customer support processes
    • Handle customer support reports
    • Perform other duties and/or special projects as assigned
    Requirements
    • 1-3 years of experience in customer support
    • Experience in e-commerce environment and in technology companies
    Desired Requirements
    • Start-up experience
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Smart, passionate new grad will be considered
    • Outstanding communication, relationship building, and collaboration skills
  • +Strategic Initiatives

    x Strategic Initiatives

    Responsibilities
    • Assist Loop CEO and Leadership team in the development and execution of strategies for Loop integration and long-term growth of the business.
    • Champion new business strategies, products and projects across SYF & Loop functional processes ensuring appropriate prioritization of functional resources.
    • Develop business strategies distilled from an understanding of Loop business model gained through extensive research
    • Establish and maintain relationships with key client decision makers
    • Understand and execute overall strategy & portfolio dynamics in order to develop and support growth strategies and action plans
    • Identify client CTQs & lead cross functional business teams to deliver. Drive Cross Loop Project Management (ie Regulatory, CITs, Revenue Enhancements)
    • Assess key business performance metrics to determine optimal strategies
    • Provide value added analysis & reporting to business to evaluate & drive program performance.
    • Partner with Underwriting/Finance to facilitate pricing reviews and negotiate contract renewals, amendments and CRP approvals when necessary
    • Support BD process (RFP Development, Prospect Engagement and New Deal Onboarding)
    • Coordinate and drive Loop internal initiatives (meetings, communications, etc.)
    Requirements
    • Minimum of 3 years of project management experience with the ability to handle multiple projects at once
    • Minimum of 3 years of client management experience or retail card experience
    Desired Requirements
    • Demonstrated prior experience involving contract negotiations, competitive pricing, business planning and P&L management.
    • Strong marketing, creative and analytic skills
    • Proven ability to influence corporate decision makers; strong negotiating skills
    • Ability to demonstrate innovation and creative approaches to business needs
    • Proven ability to work remotely and independently
  • +VP Partner Success

    x VP Partner Success

    Responsibilities
    • Responsible for managing the Loop relationship with an assigned retailer or group of retail clients
    • Maintain relationships through effective and timely communication, attending client meetings, develop product execution strategies/action plans, and ensure Loop strategies are effectively rolled out to retail client(s)
    • Ability to earn significant relationships within the retailer/brand that can be leveraged to drive the program objectives for Loop
    • Serve as key point of contact in connecting Loop product offerings with needs of the client
    • Experience with B2B2C solutions within retail and commerce
    • Assess client needs, business goals, and opportunities and jointly create and execute a growth plan(s) to align with the overall client business strategy
    • Lead day-to-day operational aspects of the relationship, including gathering and addressing customer feedback, price management, and business improvement initiatives.
    • Align with the retail clients on growth metrics, target opportunities & deliver on gifting penetration targets
    • Leverage marketing and sales playbooks to drive the goals
    • Partner with sales and marketing to cultivate strong partner connectivity and relationship
    • Drive incremental sales for retailer through Loop products
    • Execute on review sessions and KPIs with clients. Incorporate the client’s key business objectives and strategic vision into the planning process to achieve set objectives
    • Collaborate with the Products team and marketing to share client feedback and drive for continuous improvements.
    • Develop annual engagement strategies for retail clients to support business goals.
    Requirements
    • Bachelor’s degree and 8+ years of equivalent work experience in Retail, commerce or Financial Services
    • Minimum of 8 years Client Relationship Management experience, working with enterprise clients and interacting with senior leadership, and driving B2B2C solutions
    • Willing to travel up to 75% of the time
    Desired Requirements
    • Strong interpersonal, communication, training, negotiation and presentation skills
    • Creative thinking and problem-solving skills
    • Proven ability to manage geographically dispersed teams
    • Highly motivated; ability to develop relationships with all management levels internally and with a client
  • +Manual QA Test Engineer

    x Manual QA Test Engineer

    Responsibilities
    • Execution of all testing of software deliverables to ensure business requirements are met
    • Works closely with the product team, developers and other testers to verify the user interface and functionality of a complex e-commerce services.
    • Verifies functionality according to expected results and system requirements
    • Assesses and reports on quality of release implementations prior to delivery
    • Performs ongoing quality verification on existing deliveries as needed
    • Translates business requirements and designs specifications into test requirements
    • Independently develops and maintains documentation to define test case and test plan execution
    Requirements
    • Working knowledge of QA methodologies and how to apply them in an agile work environment
    • Good understanding of web and networking principles (HTML, CSS, HTTP, etc.)
    • A minimum of 3 years of experience in Java/Python/Groovy/Ruby development and QA methodologies
    • A minimum of 3 years of experience testing websites using various web-browsers, and using different mobile devices
    • A minimum of 1 year experience in SQL
    • Experience with writing detailed and comprehensive test cases and test plans based on high level requirements
    Desired Requirements
    • Bachelor’s degree in Computer Science or Related technical field, or 5 years’ experience in QA testing
    • Start-up experience
    • Strong analytical skills – ability to understand the constraints of a design problem and identify the tradeoffs.
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills.
    • Proven ability to partner and communicate effectively with all levels of the organization
  • +Software Engineer, Test Tools & Infrastructure

    x Software Engineer, Test Tools & Infrastructure

    Responsibilities
    • Designing and developing robust, intuitive, elegant, and useful automatic testing tools.
    • Designing smart, comprehensive and complex testing scenarios for revealing critical bugs.
    • Designing and implementing automatic load test scenarios.
    • Collaborate with Product, UX, and Engineering through requirements, design and implementation stages.
    Requirements
    • Bachelor’s degree in Computer Science or Related technical field
    • A minimum of 2 year of building infrastructure for test automation
    • A minimum of 5 years of experience in Java/Python/Groovy/Ruby development and QA methodologies
    • A minimum of 3 years’ experience with UI testing and Selenium.
    • A minimum of 3 years’ experience in test automation and test tools development, & Web technologies such as HTTP, HTML, REST, JSON, AJAX etc.
    • A minimum of 1 year of experience in SQL
    Desired Requirements
    • Master’s degree
    • Start-up experience
    • Strong analytical skills – ability to understand the constraints of a design problem and identify the tradeoffs.
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills.
    • Proven ability to partner and communicate effectively with all levels of the organization
  • +Senior Full-Stack Engineer

    x Senior Full-Stack Engineer

    Responsibilities
    • Work on architecture, design and development of server-side layers of our platform.
    • Architecting, implementing and deploying scalable, high-availability and high-performance server infrastructure.
    • Contribute to overall culture of engineering excellence and best practices
    • Participate and contribute to architecture, design and code reviews for producing quality code
    Requirements
    • Bachelor’s degree in Computer Science or Related technical field
    • A minimum of 5 years of experience with scalable database design and deployment
    • A minimum of 3 years’ experience with software architecture, modular and object-oriented design of large applications.
    • A minimum of 3 years’ experience with AWS and cloud infrastructure, and large-scale SaaS systems using Java/C# or other similar programming languages
    Desired Requirements
    • Master’s degree
    • Start-up experience
    • Experience with Java/C# or other similar programming languages
    • Strong analytical skills – ability to understand the constraints of a problem and identify the tradeoffs.
    • Outstanding ability to analyze, troubleshoot and solve complex problems.
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills.
    • Proven ability to partner and communicate effectively with all levels of the organization
  • +Senior Product Manager

    x Senior Product Manager

    Responsibilities
    • Contribute to product strategy thru understanding the needs of users, partners, customers and a variety of additional internal and external stakeholders
    • Define and manage product roadmaps and backlogs, manage priorities through execution
    • Develop detailed product plans, requirements and feature definitions
    • Partner and Collaborate cross-functionally in an agile environment thru definition, design, scoping and delivery
    • Define, monitor and measure product metrics and KPIs, incorporate learnings into product definition and development process
    • Continuously evolve and improve the product by incorporating feedback, and based on user testing, experimentation, data and analytics
    • Manage successful products from inception thru successful launch and evolution
    Requirements
    • Bachelor’s degree in Business, Engineering, Computer Science or related field, or a minimum of 7 years’ experience in product management
    • A minimum of 3 years of product management experience
    • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
    • Proven ability to manage complex products and projects – thru various often competing priorities, constraints and requirements
    • Technical background – understanding of the technical aspects behind product features and functionalities
    Desired Requirements
    • Master’s degree
    • Start-up experience
    • Strong analytical skills – ability to understand the constraints of a design problem and identify the tradeoffs.
    • Strong empathic skills – understanding how and why an interface succeeds or fails.
    • Ability to take the intel, analytics, and pull the story together
    • Strong presentation skills/Ability to influence
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills.
    • Strategic thinking with ability to develop and implement actionable plans to drive business results
    • Proven ability to partner and communicate effectively with all levels of the organization
    • Demonstrated project management skills
    • Strong analytical skills (ability to understand the constraints of a design problem and identify the tradeoffs)
  • +Senior UX Designer

    x Senior UX Designer

    Responsibilities
    • Contributing to the definition of UX design throughout the product lifecycle, from initial explorations to final deliverables.
    • Take a user-centered design approach and rapidly test and iterate your designs.
    • Consulting with clients and users to understand their goals and explaining research results
    • Conducting usability testing and user research
    • Creating wireframes, storyboards, sitemaps and screen flows
    • Create, test and optimize interaction models
    • Solve complex UX problems and optimize the product thru UX improvements and best practices
    • Creating product prototypes
    • Developing personas and usage scenarios
    • Analyzing user feedback and activity, and iterating to enhance the user experience
    • Assisting with content development
    • Conducting competitor and customer analysis
    Requirements
    • Bachelor’s degree in Interaction Design, HCI, Information Architecture or similar, or a minimum of 5 years of experience in UX design
    • A minimum of 3 years of UX design
    Desired Requirements
    • Master’s degree
    • Start-up experience
    • Strong analytical skills – ability to understand the constraints of a design problem and identify the tradeoffs.
    • Strong empathic skills – understanding how and why an interface succeeds or fails.
    • Ability to take the intel, analytics, and pull the story together
    • Strong presentation skills/Ability to influence
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills.
    • Strategic thinking with ability to develop and implement actionable plans to drive business results
    • Proven ability to partner and communicate effectively with all levels of the organization
    • Demonstrated project management skills
    • Strong analytical skills (ability to understand the constraints of a design problem and identify the tradeoffs)
  • +Senior UI Designer

    x Senior UI Designer

    Responsibilities
    • Leading & creating the definition of visual design throughout the product lifecycle, from initial explorations to final deliverables.
    • Translating conceptual ideas into compelling experiences and dynamic visual presentations, and turning usability findings into design improvements.
    • Collaborate with Product, UX and Engineering through requirements, design and implementation stages.
    • Closely collaborate with the business teams to solve complex issues, like interaction models and data visualization
    Requirements
    • Bachelor’s degree in Advertising or Design, or a minimum of 8 year’s experience in design
    • A minimum of 5 years of Visual design, UI layout, & typography experience, preferably in the e-commerce space
    • Extensive working knowledge of core graphic design tools and conceptual familiarity with current Web technologies and trends.
    • Strong online portfolio.
    Desired Requirements
    • Master’s degree
    • Start-up experience
    • Strong analytical skills – ability to understand the constraints of a design problem and identify the tradeoffs.
    • Strong empathic skills – understanding how and why an interface succeeds or fails.
    • Ability to take the intel, analytics, and pull the story together
    • Strong presentation skills/Ability to influence
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills.
    • Strategic thinking with ability to develop and implement actionable plans to drive business results
    • Proven ability to partner and communicate effectively with all levels of the organization
    • Demonstrated project management skills
    • Strong analytical skills (ability to understand the constraints of a design problem and identify the tradeoffs)
  • +Head of Design

    x Head of Design

    Responsibilities
    • Responsible for developing and managing all aspects of our design and creative output.
    • Directs, oversees and mentors a team of visual and UX designers
    • Develops, implements, and manages the company’s design strategy.
    • Leading the definition of visual design throughout the product lifecycle, from initial explorations to final deliverables.
    • Hands-on, translating conceptual ideas into compelling experiences and dynamic visual presentations, and turning usability findings into design improvements.
    • Ensures designs are completed on time and adhere to the established specifications and standards.
    • Monitors the bid or proposal process to ensure organizational goals are met.
    • Collaborates with the Loop Leadership team to create functional strategies and specific objectives for the business.
    • Leading visual brand identity for the company and its products
    • Provide quality control over design outputs and production
    Requirements
    • Bachelor’s degree in Advertising or Design, or a minimum of 10 years of industry experience in design
    • A minimum of 8 years of Visual or UX design, UI layout, & typography experience, preferably in the e-commerce space
    • Minimum of 3 years people leadership Experience
    • Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
    Desired Requirements
    • Master’s degree
    • Start-up experience
    • Strong analytical skills – ability to understand the constraints of a design problem and identify the tradeoffs.
    • Strong empathic skills – understanding how and why an interface succeeds or fails.
    • Strong online portfolio.
    • Ability to take the intel, analytics, and pull the story together
    • Strong presentation skills/Ability to influence
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills.
    • Strategic thinking with ability to develop and implement actionable plans to drive business results
    • Proven ability to partner and communicate effectively with all levels of the organization
    • Demonstrated project management skills
  • +Consumer Marketing-B2C Leader

    x Consumer Marketing-B2C Leader

    Responsibilities
    • Own the B2C and B2B2C marketing strategy & execution for Loop – be in the forefront of creating & changing consumer behaviors related to gifting
    • Develop consumer education that achieves desired behaviors
    • Cultivate the messaging/approach on what it means to shop with GiftNow
    • Develop the B2C and B2B2C playbooks on what works, how to maximize growth, best practices
    • Understand & develop specific strategies for high-season gifting (holiday, Mday, graduation) as well as year-round, evergreen opportunities (birthdays…)
    • Understand & drive appropriate loyalty applications to secure customer stickiness
    • Conduct consumer research to understand and act on customer insights & behavior
    • Develop cadence on real-time marketing triggers to encourage product usage
    • Continue to identify opportunities to make consumer experience as frictionless as possible
    • Represents the voice of the market and customer as business strategies are developed, as goals are set, and as opportunities for growth – both organic and inorganic
    • Work with PR (internal and external resources) to execute on Loop’s strategy
    • Influence product roadmap based on consumer insights
    Requirements
    • Bachelor’s degree in Advertising, Marketing, Communications, Business or related program, and a minimum of 10 years Marketing experience
    • A minimum of 7 years of hands on, marketing experience in the business/direct to consumer space, with a focus on bringing new brands and consumer services to market, including building and scaling consumer awareness, education and adoption
    • Willingness to travel up to 25%
    • Ability to build and manage a team – lead, motivate, inspire: set a direction and rally support to deliver
    • Experience in bringing new brands and consumer services to market, including building and scaling consumer awareness, education and adoption
    • Ability to influence & develop desired consumer behaviors in gifting space
    • Strategic thinker that can see beyond the day-to-day to help reach marketing and sales goals, create a stronger brand, and improve the customer experience
    • Experience with digital marketing and acquisition channels – from the strategy to tactical hands-on execution
    • Experience with, and understanding of both brand and performance advertising
    • Strong understanding of customer experience and how we can engage at the right touch-points to drive usage
    • Deep domain customer segmentation development – purchaser, recipient, gift customer
    Desired Requirements
    • Master’s degree
    • Start-up experience
    • Marketing experience preferably in retail, direct marketing, gift card space
    • Strong digital commerce understanding
    • Ability to navigate & work within a matrixed environment- leveraging the right partners/teams to deliver on desired objectives
    • Apply test & learn methodologies to drive stronger understanding on what works and what doesn’t
    • Ability to take the intel, analytics, and pull the story together Strong presentation skills
    • Ability to influence
    • Passion for opportunities Loop has to offer its customers, retailers & partners
    • Outstanding communications, relationship building, and collaboration skills
    • Strategic thinking with ability to develop and implement actionable plans to drive business results
    • Proven ability to partner and communicate effectively with all levels of the organization
    • Demonstrated project management skills